Quality progress

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  Año 2005, Vol. 38, Número 1

  • Getting Buy-in

    Debbie Phillips-Donaldson

    pág. 6

    

  • Only One Person's Opinion Matters

    David Jenkins

    págs. 8-9

    

  • Systems Thinking Is Always Relevant

    Jonathan Lore

    pág. 8

    

  • Get To Know a Company Before Merging

    Wolfgang Pach

    pág. 8

    

  • Project Managers Cannot Handle Quality

    Rhonda Goss

    págs. 10-11

    

  • Histograms Don't Explain Time Sequence of Data

    Steve Prevette

    pág. 10

    

  • Initial Use of P-Chart Fundamentally Incorrect

    John J. O'Neill Jr.

    pág. 10

    

  • A New Way To Study For Certification Exams

    Richard Kirchhoff

    pág. 10

    

  • Correction

    pág. 12

    

  • Mr. Pareto Head

    Mike Crossen

    pág. 12

    

  • ASQ's Economic Case Study Moves Forward

    pág. 14

    

  • Two Manufacturers, Business School and Hospital Get Baldrige Awards

    pág. 14

    

  • C-SPAN Series on Knowledge Management Planned

    pág. 14

    

  • NQEC Second in Attendance; Koalaty Kid Plays Role

    pág. 16

    

  • Leapfrog Group Releases Hospital Quality and Safety Survey

    pág. 16

    

  • The FACE of Quality

    pág. 18

    

  • ASQ News

    pág. 18

    

  • New Tool Offered To Measure and Improve Patient Safety

    págs. 19-20

    

  • Documents Issued To Harmonize Conformity Assessment

    pág. 19

    

  • Web Watch

    pág. 19

    

  • Schools To Audit Efforts Against NCLB Requirements

    pág. 22

    

  • RAB Merges With Quality Society of Australasia

    pág. 22

    

  • Short runs

    pág. 22

    

  • A Roadmap For Change

    Joseph A. DeFeo, William W. Barnard

    págs. 24-30

    

  • Minimize Your Waste Line

    Anna Thornton

    págs. 33-36

    

  • What's Wrong With Six Sigma?

    Jon Theuerkauf, John Goodman

    págs. 37-42

    

  • Building Customer Satisfaction With Quality

    William L. Sickel

    págs. 43-48

    

  • How Useful Is QFD?

    John L. Sanford

    págs. 51-59

    

  • Assuring Quality -- A Lifelong Quest

    Paful Blevins

    págs. 61-62

    

  • A Midstream Career Change

    Jim Heimbach

    págs. 64-65