Quality progress

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  Año 2005, Vol. 38, Número 6

  • A New Look at Lean

    Debbie Phillips-Donaldson

    pág. 6

    

  • Don't They Know QA/RA Are Real Professions?

    Tonya White-Salters

    pág. 8

    

  • Saving Money Not Always The Deciding Factor

    Charlie Solberg

    pág. 8

    

  • COSO Guidelines And Value Added Auditing

    Greg Hutchins

    págs. 10-11

    

  • Outsourcing Column Hits Home With Reader

    Stephen A. Solomon

    pág. 10

    

  • What Is the Future Role Of Quality Professionals?

    Richard F. Powell

    pág. 10

    

  • Author's Response

    Willy Vandenbrande

    págs. 12-13

    

  • There Are More Variances To Consider

    Marc C. Bush

    pág. 12

    

  • DOE for Dummies Was Great Article

    Akm Rashiduzzaman

    pág. 12

    

  • Reader Suggests An Easier Procedure

    pág. 12

    

  • Middle Management Should Design Change

    Jim Franklin

    pág. 14

    

  • Correction

    pág. 14

    

  • U.S. Warranty Spending Increases 4.6% in 2004

    págs. 16-17

    

  • New ASQ Tools Prove Quality Pays

    pág. 16

    

  • Medicare Tackles Healthcare Quality

    pág. 16

    

  • Standalone Biomed Auditor Certification Offered

    pág. 16

    

  • ASQ News

    pág. 18

    

  • CMM User Standard Allows Offline Programming

    pág. 18

    

  • Shingo Prize Honors Lean Manufacturers

    pág. 18

    

  • Short runs

    págs. 20-22

    

  • Name Change for Quality Manager Certification

    pág. 20

    

  • The FACE of Quality

    pág. 20

    

  • Web Watch

    pág. 22

    

  • Conference Board Reports Negative Indications

    pág. 23

    

  • Clean House With Lean 5S

    Christopher D. Chapman

    págs. 27-32

    

  • Lean Thinking for Knowledge Work

    Mathew May

    págs. 33-40

    

  • The Value-to-Waste Ratio

    pág. 35

    

  • Lean Glossary

    Stephen A. Rooney

    págs. 41-47

    

  • The Next Level In Employee Empowerment

    David Geisler

    págs. 48-52

    

  • A Recipe For Excellence

    Mike Frihart, Glenn Bodinson

    págs. 54-61