Identifying and measuring the cost of error and waste
Gary Cokins
págs. 6-15
Activity-based planning and budgeting: a new approach from CAM-I
Stephen C. Hansen, Robert G. Torok, Derek Sandison
págs. 16-22
Value stream management for lean companies, part I
Bruce Baggaley, Brian H. Maskell
págs. 23-27
Waste in IT
William P. Bengtson
págs. 28-33
Aligning capital investment decisions with the Balanced Scorecard
Dorothy E. Bellhouse, Bridget Lyons, Andra Gumbus
págs. 34-38
Measuring performance in the public sector
Dennis Feit
págs. 39-45
Finding the controlling simplicities to simplify and improve cost management
William Christopher
págs. 46-48
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