Turning Online Browsers into Buyers
Mitch Betts
págs. 8-9
Brands Still Matter, Even for Shopbots
pág. 9
How Nimble Companies Stay That Way
Katherine J. Sweetman
pág. 10
What's Next After Lean Manufacturing?
Patricia E. Moody
págs. 12-13
Will Users of ERP Stay Satisfied?
Barbara McNurlin
pág. 13
The Performance Impact of New CEOs
Katherine Zoe Andrews
pág. 14
Employee Loyalty Around the Globe
pág. 16
How CFOs Really Practice Finance
Dun Gifford
págs. 17-18
Strategic Purchasing Remains an Oxymoron
pág. 18
Innovating Our Way to the Next Industrial Revolution
Peter M. Senge, Goran Carstedt
págs. 24-38
Organizational Learning's Ten-Year March
Patrick L. Porter
págs. 30-31
Making Business Sense of the E-Opportunity
David Feeny
págs. 41-51
Three Strategies for Managing Fast Growth
Georg Von Krogh, Michael A. Cusumano
págs. 53-61
How Do They Know Their Customers So Well?
Thomas H. Davenport, Jeanne G. Harris, Ajay K. Kohli
págs. 63-73
Product-Development Practices That Work: How Internet Companies Build Software
Alan MacCormarck
págs. 75-84
How Assumptions of Consensus Undermine Decision Making
Rob Cross, Susan E. Brodt
págs. 86-94
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