Journal of quality assurance in hospitality & tourism
Theorizing Consumer Switching Behavior: A General Systems Theory Approach
págs. 185-218
Determinants of Restaurant Customers´Loyalty Intentions: A Mediating Effect of Reslationship Quality
págs. 219-239
Using Data Envelopment Analisys to Evaluate Efficiency: An Exploratory Study of the Chinese Hotel Industry
págs. 240-256
The Perceptions of Graduates and Students on Quality of Hospitality Management Program and Future Development: The Case of Hong Kong
págs. 257-274
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