Total Quality Management & Business Excellence

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  Año 2014, Vol. 25, Número 5-6

  • The path to excellence of the Portuguese organisations recognised by the EFQM model

    Maria Araújo, Paulo Sampaioa

    • Resumen

    págs. 427-438

    

  • Empirical evidence on applying the European Foundation for Quality Management Excellence Model, a literature review

    H.J. Doeleman, S. ten Have, C.T.B. Ahausc

    • Resumen

    págs. 439-460

    

  • A study of the Baldrige Award framework using the applicant scoring data

    Amir Karimia, Hossein Safari, Seyed Hamid Hashemi, Payam Kalantarb

    • Resumen

    págs. 461-477

    

  • Re-balancing the excellence frameworks with individualistic logic

    Xuemei Fan, Dawei Lub

    • Resumen

    págs. 478-493

    

  • A theoretical study of the relation between TQM, assessment and sustainable business excellence

    I.N. Metaxas, D.E. Koulouriotisa

    • Resumen

    págs. 494-510

    

  • What service excellence can learn from business excellence models

    Muhammad Asif, Matthias H.J. Gouthierb

    • Resumen

    págs. 511-531

    

  • The application of the theory of constraints and activity-based costing to business excellence: : the case of automotive electronics manufacture firms

    Shaio-Yan Huang, Hsueh-Ju Chen, An-An Chiu, Chih-Pin Chend

    • Resumen

    págs. 532-545

    

  • Total quality management principles: : implementation experience from Mexican organisations

    Manuel Francisco Suárez Barraza, José Humberto Ablanedo Rosas

    • Resumen

    págs. 546-560

    

  • Improving operations performance through TQM in the post-financial crisis era: an exploratory case study of a multinational IM firm in the Greater China region

    Chao Ou-Yang, Ming-Ching Tsaib

    • Resumen

    págs. 561-581

    

  • Prioritising investments in marketing activities to improve business performance

    Anne Martensen, Jan Mouritsenb

    • Resumen

    págs. 582-601

    

  • A business process management capabilities perspective on organisation performance

    Wai Peng Wong, Ming-Lang Tseng, Kim Hua Tanc

    • Resumen

    págs. 602-617

    

  • Towards an extended set of production line performance indicators

    Dragan Vasiljevic, Zorica Trkulja, Milos Danilovica

    • Resumen

    págs. 618-634

    

  • Total quality management practices, competitive strategies and financial performance: : the case of the Palestinian industrial SMEs

    Ahmad M. Herzallah, Leopoldo Gutiérrez Gutiérrez, Juan Francisco Muñoz Rosas

    • Resumen

    págs. 635-639

    

  • The level of management maturity in the Polish food sector and its relation to financial performance

    Piotr Kafel, Tadeusz Sikoraa

    • Resumen

    págs. 650-663

    

  • The Toyota Way model: : an alternative framework for lean construction

    Shang Gaoa, Sui Pheng Lowa

    • Resumen

    págs. 664-682

    

  • Conception of a flexible integrator and lean model for integrated management systems

    Manuel Rebelo, Gilberto Santos, Rui Silva

    • Resumen

    págs. 683-701