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Should exponentially weighted moving average and cumulative sum charts be used with Shewhart limits?
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Capability indices and conformance to specification: The motivation for using Cpm
págs. 491-496
Capability index for relational functions: Inferential procedures
págs. 497-502
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Tell me why I don't like Mondays: Investigating day of the week effects on job satisfaction and psychological well-being
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The application of manufacturing cost of quality elements to arts and cultural organizations: An exploratory study
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The effects of specific job satisfaction facets on customer perceptions of service quality: An employee-level analysis
Robin L. Snipes, Sharon L Oswald, Achilles A Armenakis, Michael S. Latour
págs. 577-580
The relationship between service quality, customer satisfaction and customer loyalty: A study on the management consulting industry
págs. 581-582
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