Articulating Value: building a culture of assessment in special collections
págs. 89-99
págs. 100-112
Procesing workflow analysis for special collections: the center for the history of medicine, Francis A. Countway Library of Medicine as case study
págs. 113-128
págs. 129-151
Measuring the magic: assessment in the special collections and archives classroom
págs. 152-174
Methods to tame the madness: a practitioner's guide to user assessment techniques for online finding aid and webside design
págs. 175-190
Afterword: special collections and assessing the value of academic libraries
págs. 191-194
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