págs. 3-21
How Hotel Responses to Negative Online Reviews Affect Customers' Perception of Hotel Image and Behavioral Intent: An Exploratory Investigation
Meng Fang, Robin B. DiPietro, John Jr. Gerdes, Sheryl Kline, Tiffany Avant
págs. 23-39
The Effect of Delisting a Hotel Market from Online Travel Agency Websites: Evidence from Columbus, Georgia
Brumby McLeod, Stephen W. Litvin, Kirk C. Heriot, Andres Jauregui, Erin Dempsey
págs. 41-48
Assessing the Sustainability of Tourism Systems: A Social–Ecological Approach
págs. 49-66
The Wine Tourism Experience in New Zealand: An Investigation of Chinese Visitors' Interest and Engagement
págs. 67-79
Wine Tourism in Burgundy, France:: An Analysis of Marketing Practices
págs. 81-95
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