Editorial
João Eduardo Varajão
págs. 1-2
Supporting the digital transformation of SMEs — trained digital evangelists facilitating the positioning phase
Jukka Kääriäinen, Leila Saari, Maarit Tihinen, Sari Perätalo, Timo Koivumäki
págs. 5-27
Employees’ perception of value-added activity increase of Robotic Process Automation with time and cost efficiency: a case study
Arafat Salih Aydıner, Selman Ortaköy, Zehra Özsürünç
págs. 30-49
Towards a framework for developing visual analytics in supply chain environments
Alireza Khakpour, Ricardo Colomo Palacios, Antonio Martini
págs. 52-71
Improving the evaluation of change requests using past cases
Otávio da Cruz Mello, Lisandra Manzoni Fontoura
págs. 74-89
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