Quality progress

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  Año 1999, Vol. 32, Número 10

  • Six Sigma saga

    Miles Maguire

    pág. 6

    

  • ASQ news

    págs. 14-15

    

  • Keeping current

    págs. 18-23

    

  • Cowboy quality

    Miles Maguire

    págs. 27-34

    

  • Complacency--the enemy of quality

    Mark R. Hagan

    págs. 37-44

    

  • On leaders and leadership

    Su Mi Park Dahlgaard, Rick L. Edgeman

    págs. 49-54

    

  • Quality in nonprofits: No longer unchartered territory

    Renee Oosterhoff Cox

    págs. 57-61

    

  • Total quality requires serious training

    Zbigniew H. Przasnyski, Bohdan W. Oppenheim

    págs. 63-73

    

  • ISO 9000:2000 shifts focus of quality management systems standards

    Charles A. Cianfrani, Jack West

    págs. 76-80

    

  • A metamorphosis in South Carolina

    Susan E. Daniels

    págs. 88-89

    

  • Comparing the importance of variation and mean of a distribution

    LeRoy A. Franklin, Belva J. Cooley

    págs. 90-94

    

  • EFQM's new excellence model

    Udo Nabitz, Giovanni Quaglia

    págs. 118-120

    

  • QP reviews

    págs. 130-133

    

  • Tracking change conditions with phase planes

    D. Keith Denton

    pág. 144