Organizational Quality Management in Emerging Economies
B. A. Jain
págs. 10-24
Development of a Generic Quality Function Deployment Matrix
I. Richardson
págs. 25-43
Exploring the Linkages Between Quality System, Service Quality, and Performance Excellence: Service Providers' Perspectives
L. S. Cook
págs. 44-56
The Impact of ISO Certification on the Levels of Awareness and Usage of Quality Tools and Concepts: A Survey of Turkish Manufacturing Companies
C. Ozgur, G. E. Meek
págs. 57-69
© 2001-2024 Fundación Dialnet · Todos los derechos reservados
Coordinado por: