New Zealanders' access to the world of information
E. Hall
págs. 65-72
Sending ILL requests by e-mail: a discussion and IFLA guidelines
S. Gould
págs. 73-78
Meeting the challenges of international lending and document supply: learning from the Global Resources Program
M. E. Jackson
págs. 79-85
The changing role of the traditional players in the new information age: the future of document delivery services
M. Smith, M. Osborne
págs. 86-90
Opinion paper: Why is interlending and document supply still the ugly sister?
M. B. Line
págs. 91-92
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