The Value of Selective IT Sourcing

• Autores: Mary C. Lacity, L. P. Willcocks, David Feeny
• Localización: Sloan management review, ISSN 0019-848X, Vol. 37, Nº. 3, 1996, págs. 13-25
• Idioma: inglés
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• Resumen

  • Why does the outsourcing of IT frequently fail to produce the expected cost savings or other benefits? Perhaps because managers don't carefully select which IT activities to outsource. The authors examined sixty-two sourcing decisions at forty organizations through interviews with senior business executives, CIOs, consultants, and vendor account managers. From their data, they developed a set of frameworks to clarify sourcing options and aid managers in deciding which IT functions to contract out and which to retain in-house.