Getting along with others: the relationship between agreeableness and customer satisfaction in the foodservice industry

• Autores: Deborah I. Barrash, Wanda M. Costen
• Localización: Journal of human resources in hospitality and tourism, ISSN 1533-2845, Vol. 7, Nº. 1, 2008, págs. 65-83
• Idioma: inglés
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