The Frustrated Nerds Project: Resources for Systems Administrators in Higher Education: A Resource Webliography
- Autores: Jessamyn Henninger, Susan Ward Aber
- Localización: Issues in Science and Technology Librarianship, ISSN-e 1092-1206, Nº. 63, 2010
- Idioma: inglés
- Enlaces
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Resumen
Systems Architects and Information Technology administrators working in higher education help faculty, staff, and student computer users. Yet, who helps them? What resources do these professionals value? A case study was conducted using purposeful sampling and data collection through electronic interview to gather the preferred information-seeking methods and resources used by experienced computer systems professionals. Findings were consolidated and organized into a list of their recommended resources for researching solutions to the complex logistical problems that arise in the day-to-day support and administration of information technology at higher education institutions. This webliography is designed to aid systems administrators as well as librarians who serve an information-seeking, technology-savvy clientele.
