The Relative Impact of Service Quality on Service Value, Customer Satisfaction, and Customer Loyalty in Korean Family Restaurant Context

• Autores: Yong-Ki Lee, Kyung-Hee Lee, Dae-Hwan Park, Kyung Ah Lee, Yong-Ju Kwon
• Localización: International journal of hospitality and tourism administration, ISSN 1525-6480, Vol. 6, Nº. 1, 2005, págs. 27-51
• Idioma: inglés
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