Emotional intelligence and the protection of organizational stress
- Autores: Hugo Manuel de Oliveira Lucas, Lisete Mónico
- Localización: International Journal of Developmental and Educational Psychology: INFAD. Revista de Psicología, ISSN 0214-9877, Vol. 2, Nº. 1, 2013, págs. 551-560
- Idioma: inglés
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Resumen
In the present paper we tried to achieve an understanding about the inducing agents of Stress and their effects on the employees of national organizations, analyzing the extent to which Emotional Intelligence can function as a protection factor of Organizational Stress. The sample is composed of 301 employees, male and female of national organizations, aged between 18 and 67 and with diverse academic qualifications and organizational functions. As measures we built a measure of Organizational Stress and we used the Emotional Intelligence scale (Rego et al., 2007). We analyzed the construct of Emotional Intelligence as a repertoire of acquired psychological skills and we explored its contributions facing the challenges in the organizational field.
We found empirical support to the hypothesis that Organizational Stress correlates negatively with Emotional Intelligence, which acts as a protection factor of Organizational Stress. The results were discussed considering the main generating sources of Organizational Stress and the way as Emotional Intelligence may constitute protection factors of the referred stress in employees.
