El GobiernoTI es el único camino posible para asegurar que las áreas de sistemas contribuyen al éxito de las empresas

• Autores: Valeria Lezama Véjar
• Localización: Tópicos Selectos de Ingeniería: Gobierno de tecnología de Información / coord. por Pedro Solares, Elena Romero, 2014, ISBN 978-097-4857-10-7, págs. 29-38
• Idioma: español
• Enlaces
  • Texto Completo Libro (pdf)
• Resumen

  • Today, Information Technology (IT) are used in multiple models and business processes in organizations belonging to both public and private sector, have thereby neglected the idea that technology is expensive and little investment profitable. The reality is that, who does not insert as an organization in the technology world is destined to succumb.

    For good IT governance, it must be based on a framework of standards and performance standards to ensure the unit IT support business objectives of the organization. The implementation of methodologies such as ITIL, have contributed to the improvement in IT Management. Year after year we see as more and more companies certified standards of IT Service Management and ISO-20000 standards or Management Information Security and ISO-27000.