The pressures towards e-government have brought the possibility to use decision-analytic methods and models to support the participation of social actors in democratic deliberations about public issues. Despite their increased use, however, less attention has been devoted to the process of structuring issues prior to building them in such participatory contexts. In this chapter, we examine the role of problem-structuring methods to support e-democracy, from defining the issues of concerns to scoping the required level of participation of stakeholders. Furthermore, we identify the challenges that have to be addressed and overcome if facilitated structuring approaches such as problem-structuring methods are to be implemented and used to support e-democratic systems.
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