The performance of the Spanish justice administration is perceived as being poor and this image is deteriorating over time. From these public perceptions, we are able to disentangle what is strictly an assessment of performance from the degree of public trust in justice administration, and so infer the determinants of the latter. Trust is shown to respond to region-specific shocks (in unemployment), but then only in regions in which service provision is decentralized. This response tends to be non-linear, though pro-cyclicality seems highly unlikely. Given the indirect evidence pointing to a positive relationship between trust and real performance, we conclude that mistrust is under control. Thus, anti-cyclicality aside, in order to increase trust the justice administration � especially in its civil jurisdiction where the populace is especially demanding � only has to increase its resolution rate.
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