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Resumen de What is Good for Tourists Should Be Good for Residents Too: the Relationship Between the Quality of the Touristic Offer and Subjective Well-Being of Residents

Ljiljana Kaliterna Lipovcan, Sasa Poljanec-Boric'

  • The aim of this article is to examine the relationship between the quality of tourist destinations and the subjective well-being of people living in the destination. Two data sets were used for the analysis: one related to the subjective well-being of Croatian citizens and the other related to the quality of tourist destinations in the country. Subjective well-being measures included: overall happiness, life satisfaction and satisfaction with the standard of living, health, achievements in life, relationships, safety, community connectedness, and future security, using a scale from 0 to 10. The final data set included 2,171 residents (aged 15�64) from 41 destinations with varying touristic quality. The destinations were grouped into three categories according to the touristic quality. Results of the ANCOVAs for quality of tourist destination as independent variable, subjective well-being of residents as dependent variables, and sociodemographics as covariates (age, gender, education, monthly income, level of urbanization) showed that the quality of tourist destination was related to residents' life satisfaction and happiness, as well as the satisfaction with personal life domains. The residents of destinations with the higher evaluated quality of tourist offer were more happy, more satisfied with their lives in general, with their material status, personal health, achievements in life, relationships with family and friends, feelings of physical safety, acceptance by the community, and future security than the residents from the destinations with medium and lower quality of tourist offer


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