An information processing perspective of process management: Evidence from Baldrige award recipients

• Matthew W. Ford ^[1] ; James R. Evans ^[2] ; Susanne S. Masterson ^[2]
  1. [1] Northern Kentucky University

     Northern Kentucky University

     Estados Unidos

     
  2. [2] University of Cincinnati

     University of Cincinnati

     City of Cincinnati, Estados Unidos

     
• Localización: Quality control and applied statistics, ISSN 0033-5207, Vol. 60, Nº. 3, 2015, págs. 209-210
• Idioma: inglés
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