Deployment of Enterprise Architecture in The Namibian Government: The Use of Activity Theory to Examine the Influencing Factors

• Shaanika, Irja ^[2] ; Iyamu, Tiko ^[1]
  1. [1] Cape Peninsula University of Technology

     Cape Peninsula University of Technology

     City of Cape Town, Sudáfrica

     
  2. [2] Polytechnic of Namibia
• Localización: EJISDC: The Electronic Journal on Information Systems in Developing Countries, ISSN-e 1681-4835, Nº. 71, 2015
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Resumen

  • Government in both developed and developing countries strive to deliver effective and efficient services to its citizens. Hence the rapid increasing use of information technology to enhance service delivery. However, IT carries its own challenges, such as incompatibilities, lack of integration and lack of scalability. Many approaches, from both academic and professional domains have been employed to assess the challenges, for improvement purposes. Government of some countries have therefore introduced enterprise architecture (EA) to addressing IT challenges. Similarly, EA is influenced by many factors, making it not as easy as we are made to understand. Thus activity theory was applied to examine and understand how the challenges manifest into complexities, and in turn, have negative impacts on services delivery.