Resumen de How smart, connected products are transforming competition

Erich Joachimsthaler, Abhijit Chaudhuri, Mike Kalthoff, Anthony Burgess-Webb, Alok Bharadwaj

• A summary is presented of the article "How Smart, Connected Products Are Transforming Competition" by Michael E. Porter and James E. Heppelmann from the November 2014 issue, along with several letters from readers responding to that article