The monitoring of supply chains (SCs) is a major challenge due to the increasing complexity of the global market, which increases the exposure of monitoring systems to disruptions, caused by technological innovations and consumer needs. Thus, a dynamic behaviour model to incorporate demand uncertainty in the SC of a Small and Medium Enterprise (SME) was designed in the present study. In our system, information uncertainty is modelled in a fuzzy manner based on Belief, Desire and Intention (BDI) architecture. To achieve our objective, we enhance the multi-agent knowledge model of the SC. Our contribution includes the development of a monitoring system. We first propose a dynamic reasoning model of fuzzy BDI agents faced with an uncertain situation. We then describe the collaborative behaviour between the agents of the SMEs. The challenge addressed in this study is how to make beneficial decisions given uncertain information
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