e-Goverment in digital era: concept, practice and development

• Autores: Zhiyuang Fang
• Localización: International journal of the computer, the internet and management, ISSN 0858-7027, Vol. 10, Nº. 2, 2002, págs. 1-22
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Dialnet Métricas: 6 Citas
• Resumen

  • Governments worldwide are faced with the challenge of transformation and the need to reinvent government systems in order to deliver efficient and cost effective services, information and knowledge through information and communication technologies.

    Development of Information and communication technologies catalyzed and led up to E-government.

    What is E-government? In this paper, E-government is defined as a way for governments to use the most innovative information and communication technologies, particularly web-based Internet applications, to provide citizens and businesses with more convenient access to government information and services, to improve the quality of the services and to provide greater opportunities to participate in democratic institutions and processes.

    E-government presents a tremendous impetus to move forward in the 21st century with higher quality, cost-effective, government services and a better relationship between citizens and government.

    One of the most important aspects of e-government is how it brings citizens and businesses closer to their governments. This paper outlines eight different potential types or models in an e-government system that is useful to define scope of E-government studies: Government-to-Citizen (G2C);

    Citizen-to-Government (C2G); Governmentto-Business (G2B); Business-to-Government (B2G); Government-to-Government (G2G);

    Government-to-Nonprofit (G2N); Nonprofitto-Government (N2G); and Government-toEmployee (G2E). This paper also examines some examples in E-government practices and presents a generally-applicable framework for analysis of challenges and problems in E-government development.

    Emerging with E-government, theories and practices of public administration have stepped into a new digital era. This paper proposed that contemporary issues related to E-government in public administration are administrative interface, i.e, peoplecomputer interface in management digital administration, i.e., digital process or procedures and system in management, and virtual organization, i.e., government online system, etc. Studies of these issues will bemore benefits for development of theories and practices of public administration in 21st century.

    The paper concludes by analyzing concepts and theoretical framework in these issues given the broader context of structural initiatives for E-government development and the recommendations for further studies of E-government in public administration.