Resumen de Some Corporate eLearning Cae Studies in Singapore
With the boom of the Internet in 1994, many organizations, universities and governments have exploited the Internet to deliver educational and training programmes as they see some limitations in the usual face-to-face classroom environment. In Singapore, the early adopters are the polytechnics and the universities which began to use eLearning as early as 1995. However, corporate bodies need a gentle push. In 2002, the Infocomm Development Authority of Singapore initiated the eLearning Early Adopters’ Programme (eLEAP). The intention of this programme is to encourage some companies to start using eLearning to make staff training flexible in time and location. There are two objectives of this paper. The first objective is to discuss the details of eLEAP, giving the background, the objectives, the time frame, the funding, and the qualifying criteria for companies intending to participate in this programme and how the programme actually works. The second objective is to share the experiences as gained by the author when he evaluated the e-learning courseware from about a dozen companies. The key issues to be discussed in this paper are firstly on how the various eLearning coursewares planned to integrate with the actual work to be done in the various companies. Secondly, the author wants to highlight the modern instructional design approach that other companies can adopt when they want to integrate eLearning with their day-to-day work. This paper is based on the series of staff interviews and actual tries carried over the various eLearning coursewares from the various eLEAP participating companies. These companies range from semi-conductor companies to call centre operational centre to a bank. The author will also discuss the quality criteria used to evaluate the courseware from the participating companies. These criteria were used to determine the funding eligibility for the companies. With this paper, the author believes that he will be able to share his experiences in helping to evaluate the effectiveness of corporate e-learning programmes especially when these programmes affect the day-to-day operations in the companies.
