"Partly that is due to the higher level of volatility in steel production we saw during that time relative to other refractory markets that didn't act as volatile as steel production," [Kyle Peters] said. "If you compared 2009 to 2004, all of the markets for refractories were hit by the recession so there wasn't a market that performed significantly better and capture market share." "US manufacturers simply could not compete in this climate," [Josh Pelletier] said. "The triple whammy of steel overcapacity, the strong dollar and cheap oil has been especially difficult on domestic manufacturers." "Manufacturers and raw materials producers must stay in close contact with their customers to understand their constantly evolving needs," Pelletier said. "Collaboration, cooperation and trust are the key to success along every link in the value chain."
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