Lessons learned: 20 keys to successful training and performance improvement

• Autores: Dean R. Spitzer
• Localización: Educational technology: The magazine for managers of change in education, ISSN 0013-1962, Vol. 43, Nº. 1, 2003 (Ejemplar dedicado a: Special Issue: Perspectives on Training and Performance lmprovement in Business), págs. 50-53
• Idioma: inglés
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