Trust is a human instinct that is essential to their survival. It first evolved when they lived in small tribal groups, and probably provided benefits in times of conflict. Groups that were better at working together--more trusting--were more likely to survive than less cooperative rivals. The trouble is, trusting groups can always be exploited by untrustworthy individuals. Putting their trust in someone puts them at risk, it makes them vulnerable. Here, Heaven discusses how technology imperil the trustworthiness of others.
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