Resumen de The effectiveness of ad-induced emotion in reducing tourist risk perceptions towards politically unstable destinations

Poerava M. Brodien Hapairai, Leonardo Vivas García, Shanshi Li

• Political crises have a significant impact on tourists’ risks perceptions towards both the affected destination and the neighbouring regions. The longevity of such crises has a long term detrimental impact on those countries whose economies are dependent on tourism due to the tourists’ propensity to avoid destinations they perceive as unsafe. This study investigates the relationship between the theoretical constructs of emotion and risk perception. The study demonstrates the power of ad-induced emotion in lowering risk perceptions towards destinations that are considered to be politically unstable. Focusing on the Middle Eastern country of Jordan, a pre–post experimental design employing psycho-physiological measures of emotion is applied to test the hypotheses and research questions of interest to this study. The results indicated that destination advertisements with emotional appeal are likely to succeed in reducing the risk perceptions and increasing willingness to travel. These findings contribute to the literature by providing empirical evidence to support the notion that positive emotions induced by destination advertisements can reduce risk perceptions. Moreover, this study marks one of the first to apply psycho-physiological measures of emotion to the study of risk perception and makes an important methodological contribution to the tourism literature.