The article focuses on the work of Medical Director of Kaiser Permanente’s Community Benefit program and Director of their Disparities Improvement and Quality Initiatives Winston Wong in alleviating health disparities for underserved populations. Wong co-chaired a program by the healthcare standards organization National Quality Forum's committee on cultural competency that identified best practices in addressing health care quality for racial and ethnic minorities. Wong's emphasis on data collection in determining disparities and planning interventions is mentioned.
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