A model of new unionism has been developed which is characterized by features such as the servicing of members as customers and a shift to co‐operative industrial relations. The UNISON–employer partnerships in workplace learning in the UK initially appear to fit such a model. This paper outlines the model of new unionism and cautions against interpreting these partnerships as evidence of its development. The paper concludes that this initiative is organized within a collective framework and may provide a basis for the development of workplace trade union activism rather than being indicative of its decline.
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