Comments on: recent developments in the queueing problem 3

• Duygu Yengin ^[1]
  1. [1] University of Adelaide

     University of Adelaide

     Australia

     
• Localización: Top, ISSN-e 1863-8279, ISSN 1134-5764, Vol. 27, Nº. 1, 2019, págs. 31-33
• Idioma: inglés
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• Resumen

  • From queues in a bank to waiting lists to enrol in child care, queues are in every part of our lives. In IT, queues arise when requests reach a system faster than it can process them. Waiting in a queue is costly and the cost may differ across people. How should a queue be formed so that the total waiting cost is minimized? If everyone in a queue is equally entitled for the service they are waiting for, then the question of fairness also arises. A person waiting at the back of the queue will obviously find the situation unfair and envy a person in the front. Can we utilize monetary transfers to restore fairness? Economic theory has developed answers to such questions. In a nutshell, a queueing problem is concerned with finding a “desirable” queuing rule that determines the order in which to serve agents and the (positive or negative) monetary transfers they should receive.