Development of a hybrid methodology (MCDM) for ERP system selection (Case study: Mahan Airlines)
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Amirkabiri, Ali [1] ; Rostamiyan, Mohammadali [1]
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[1] Islamic Azad University
Islamic Azad University
Irán
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- Localización: Revista Publicando, ISSN-e 1390-9304, Vol. 5, Nº. 15, 2, 2018, págs. 1180-1196
- Idioma: inglés
- Enlaces
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Resumen
Increasing importance of software systems for organizations converted organization resources systems into one of the main priorities for companies. The aim of organization resources planning systems is to integrate, synchronize and concentrate. Usually, ERP are considered as vital tools to be successful in rapidly changing global markets for companies. Due to its high acquisition, selection of ERP systems is important and difficult decision and since there is a vast tangible and intangible criteria which shall be considered, it is often decided as multifaceted nature of problem. Due to varying nature of problem, in this research, a three stages hybrid methodology is suggested. This process started with identification of most prevalent criteria and then because of importance of variables, fuzzy analytic hierarchical process is applied to obtain importance and relative weighed criteria. Then, the weighted criteria are used as inputs for ranking priorities by similarity with ideal solution to rank decision alternatives. The proposed methodology is suggested as a descriptive method in real world in order to select ERP systems in Mahan airlines. Because of collaborative and systematic nature of methodology, this process is highly satisfactory and trustworthy for decision makers.
