Tracking Care in the Emergency Department

• Rebecca Green ^[1] ; Amanda Buckley ^[1] ; Bradley Scott ^[1]
  1. [1] Cerner Corporation (Estados Unidos)
• Localización: Ergonomics in Design: The Quaterly of Human Factors Applications, ISSN 1064-8046, Vol. 23, Nº. 4, 2015, págs. 5-12
• Idioma: inglés
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• Resumen

  • Results are presented from the ED LaunchPoint design project, which received honorable mention for the 2013 Stanley H. Caplan User-Centered Product Design Award. This redesign focused on patients’ progression through their emergency department visits, emphasizing time-sensitive phases for increasing clinical safety. User observation, iterative user-centered design, and usability testing placed users at the core of this project. Close collaboration allowed for the identification of optimal work flows and the creation of a design tailored to users’ needs