Testing the model of student retention: a case study

• Richard Wilkinson ^[1]
  1. [1] School of Family and Consumer Sciences University at Eastern Illinois University
• Localización: Journal of hospitality and tourism education, ISSN 1096-3758, Vol. 17, Nº. 3, 2005, págs. 46-51
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Resumen

  • A hospitality student retention model proposed by Mills, Grahm, Jeha, Kim and Clay indicates that 4 variables, faculty/staff, curriculum, advising, and facilities, lead to student satisfaction, which in turn leads to student retention. This study tested variables for reliability and the model for goodness of fit, using a 2 year longitudinal design with a case study sample of students in one hospitality program. Additional variables were subsequently added to the model and tested. Results indicate (a) a high degree of reliability for the variables in the model and (b) the variables predict student satisfaction but not student retention.