Certification of Managers: Upgrading the Casino Industry
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[1] University of New Orleans
University of New Orleans
City of New Orleans, Estados Unidos
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- Localización: Journal of hospitality and tourism education, ISSN 1096-3758, Vol. 15, Nº. 2, 2003, págs. 30-35
- Idioma: inglés
- Texto completo no disponible (Saber más ...)
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Resumen
The history of gambling has been tainted by social problems. However in this decade, the industry has managed to change its image. More than half of the American population believes that gaming is a form of recreation. As a result, casino jobs have rapidly escalated. However, traditional training methods have not been able to keep up with the growth. This paper examines the history of American gaming and the need for a National Gaming Management Certification. Then it explores other professional associations certifications to compare the success factors in terms of the characteristics of certifications and the minimum requirements that have been suggested from the literature. From this discussion, the feasibility for a national gaming management certification is explored
