Corea del Sur
This study compared the effectiveness and efficiency of written diagrams to multi-media computer videos in hospitality education. Subjects were given two written diagrams and two computer videos of four napkin folds and four garnishes, respectively. The time required to complete the napkin folds and garnishes was significantly (p<0.05) shorter with video learning than with diagram learning. The results emphasized that Computer Assisted Instruction has applications for visually oriented tasks and may be useful to management by assisting in repetitious task education that happens on a daily basis.
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