Resumen de Multiple and Conflicting Expectations of ‘Units’ in Higher Education
Those centres in higher education charged with providing support for the processes of education and training can find themselves taking on enormously varied roles. This article describes some of the work done by a research and development centre at an Australian university, and attempts to highlight some of the multiple and conflicting expectations of centres providing support. Because of a broad charter to serve the interests of many groups of people, a centre may find itself suffering from an identity crisis. In attempting to establish a coherent personality the centre itself has the greatest responsibility, but certain institutional structures may assist it.
