Changes That Should Remain in Higher Education Post COVID-19: A Mixed Methods Analysis of the Experiences at Three Universities (Journal Pre-Proof)

• Águeda Benito ^[3] ; Kubra Dogan Yenisey ^[1] ; Kavita Khanna ^[4] ; Manuel Felipe Masis ^[2] ; Rosa Maria Monge ^[2] ; Mehmet Ali Tugtan ^[1] ; Luis Diego Vega Araya ^[2] ; Rekha Vig ^[4]
  1. [1] Istanbul Bilgi University

     Istanbul Bilgi University

     Turquía

     
  2. [2] Universidad Latina de Costa Rica

     Universidad Latina de Costa Rica

     San Pedro, Costa Rica

     
  3. [3] Cintana Education
  4. [4] NorthCap University

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• Localización: Higher learning research communications: HLRC, ISSN-e 2157-6254, Vol. 11, Nº. Extra 0 (Special Issue: Implications of COVID-19 on Higher Education), 2021, págs. 51-75
• Idioma: inglés
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• Dialnet Métricas: 2 Citas
• Resumen

  • Objectives: The goal of the present study is to describe how the transition to remote emergency delivery was addressed in three universities during the COVID-19 pandemic, to determine the satisfaction levels of their students and faculty with this new teaching-learning experience, and to gather their opinions about the future of higher education.

    Method: The study uses a mixed-methods approach, including faculty and student surveys and focus groups.

    Results: The study shows high satisfaction with the emergency remote delivery and clearly reflects the relevance of enhancing the digital components of future learning experiences in higher education and a unanimous preference for hybrid education. Participants provide recommendations to institutions regarding what students and faculty would like to keep for a more effective learning experience when the new normal comes.

    Conclusions: COVID-19 has had terrible consequences; however, the pandemic has brought along some positive effects and improvement opportunities in higher education, and, if the results of the present study are any indication, the future of face-to-face higher education should be hybrid.

    Implication for Theory and/or Practice: The study results can provide recommendations and inform decision-making by institutional leaders and policy makers regarding the necessary enhancement of the digital component of the teaching and learning process in higher education.