Development of a Computer-Based Aims, Actions, and Reactions Model to Facilitate Improved Public Participation in Tourism Planning: the Research Design

• Snaith, Tim ^[1] ; Airey, David ^[1] ; Butler, Richard ^[1]
  1. [1] University of Surrey
• Localización: Tourism analysis, ISSN 1083-5423, Vol. 3, Nº. 2, 1998, págs. 103-110
• Idioma: inglés
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• Resumen

  • This article describes the development of a seven-phase research process. These phases were designed in order to establish residents’ opinions of tourism development in three historic cities in the UK, to identify the strategic aims and associated actions of local government tourism officers in the UK, and to integrate the three elements in a computer-based model to facilitate not only more representative public participation in tourism planning, but also provide a framework to assure greater accountability within the public policy process. With this in mind, this article provides an outline of the research design underpinning the seven main phases, offering a brief comment on the background and methodology of each phase. Research results to date indicate that: local authorities in the UK pursue 14 key strategic aims/objectives; they employ many planning actions for tourism; their commitment to conducting resident tourism surveys as a method of public participation in the planning process is low; and when they do, the surveys are conducted by a variety of different agencies who employ many different research designs. These findings raise doubts regarding the extent to which tourism policy actions receive a valid evaluation from a resident perspective, and establish support for a research approach of the nature described within this article.