Firth, M. (2020). Service Encounters in Tourism, Events and Hospitality – Staff Perspectives. Bristol: Channel View Publications. ISBN: 978-1-84541-727-7, 208 pp.

• Sandhiya Goolaup ^[1]
  1. [1] University of Borås

     University of Borås

     Suecia

     
• Localización: Enlightening Tourism: a pathmaking journal, ISSN-e 2174-548X, n. 1, 2021, págs. 287-290
• Idioma: inglés

• Es reseña de:

  • Service Encounters in Tourism, Events and Hospitality

    M. Firth

    Bristol : Channel View Publications, 2020

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