WhatsApp como recurso educativo y tecnológico en la educación

• Cervantes Rosas, Charo Mimi ^[1] ; Alvites-Huamaní, Cleofé Genoveva
  1. [1] Universidad César Vallejo

     Universidad César Vallejo

     Provincia de Trujillo, Perú

     
• Localización: Hamut´ay, ISSN-e 2313-7878, Vol. 8, Nº. 2, 2021, págs. 69-78
• Idioma: español
• Títulos paralelos:
  • WhatsApp as an educational and technological resource in education
• Enlaces
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• Dialnet Métricas: 7 Citas
• Resumen
  • español

    En este estudio se hace una revisión documental del WhatsApp en el ámbito educativo en las bases de datos de SCOPUS, WOS y Scielo, Cybertesis, encontrándose un total de 101 documentos. Después de considerar los criterios de inclusión y exclusión, la muestra documental quedo conformada por 35 artículos, que fueron analizados desde una perspectiva teórico-conceptual para conocer cómo se originó y evolucionó el WhatsApp como es usado como recurso tecnológico; qué funcionalidades tiene como recurso educativo y cuáles son sus ventajas y desventajas en la educación.

  • English

    In this study, a documentary review of WhatsApp in the educational field it is made in the databases of SCOPUS, WOS, Scielo and Cybertesis, finding a total of 101 documents. After considering the inclusion and exclusion criteria, the documentary sample was made up of 35 articles, which they were analyzed from a theoretical-conceptual perspective to find out how WhatsApp originated and evolved; how it is used as a technological resource; what functionalities it has as an educational resource and what are its advantages and disadvantages in education. It was found that although WhatsApp was not designed for the educational environment, it became one of the most used means in the teaching-learning process, due to the possibilities it opens up to construe knowledge, and its ease of use, access and linkage functionalities such as group and personal chat, instant messaging, voice messages, calls and video calls, sharing documents, photos, images, videos, audio and a variety of web pages, among the most prominent; functionalities with which it is possible to promote student-student and teacher-student participation, reading texts in different formats, conducting diagnostic evaluations, or discussing a specific topic; under the guidance of the teacher. However, despite the potential of WhatsApp, attention must also be paid to the negative impacts that it can generate on the performance of each student, if it does not have the guidance of the teacher and parents, nor are rules established for its use. as a medium, because it has open and unlimited access