Blockchain: Is it the future for the tourism and hospitality industry?

• Irem Önder ^[1] ; Ulrich Gunter ^[2]
  1. [1] University of Massachusetts Amherst

     University of Massachusetts Amherst

     Town of Amherst, Estados Unidos

     
  2. [2] MODUL University Vienna

     MODUL University Vienna

     Innere Stadt, Austria

     
• Localización: Tourism economics: the business and finance of tourism and recreation, ISSN 1354-8166, Vol. 28, Nº. Extra 2, 2022 (Ejemplar dedicado a: Advances in Tourism Economics: The 7th International Conference of IATE), págs. 291-299
• Idioma: inglés
• Texto completo no disponible (Saber más ...)
• Resumen

  • Recently, blockchain and cryptocurrencies have become topics of discussion in both research and industry. Iansiti and Lakhani perceive blockchain as a foundational technology rather than a dis- ruptive one, since potentially new economic and social systems can be based on blockchain.

    Therefore, understanding blockchain and contemplating its impact on the tourism and hospitality industry is essential. The tourism and hospitality industry has to focus not on the technology itself but on how it can be used for the benefit of consumers and suppliers, while at the same time creating new tourism products or systems. The purpose of this study is to explore and identify use cases for blockchain for the tourism and hospitality industry. In addition, an outlook on potential future blockchain applications given the current COVID-19 pandemic is provided.