The Next Generation Intelligent Automation: Hyperautomation

• Madakam, Somayya ^[2] ; Holmukhe, Rajesh M ^[3] ; Revulagadda, Rajeev Kumar ^[1]
  1. [1] National Institute of Industrial Engineering

     National Institute of Industrial Engineering

     India

     
  2. [2] Assistant Professor Information Technology FORE School of Management, New Delhi (India)
  3. [3] Associate Professor in Electrical Engineering, College of Engineering, Bharati Vidyapeeth (Deemed to be) University, Pune (India).

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• Localización: JISTEM - Journal of Information Systems and Technology Management, ISSN-e 1807-1775, Vol. 19, Nº. 1, 2022
• Idioma: inglés
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• Resumen

  • One of the buzzwords in the technological world is “Hyperautomation”. Hyperautomation is the new technological phenomenon in which it can bring intelligent automation processes using Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML) and other technologies. It has a good amount of business applications; that is why many tech giants and start-ups are putting huge investments to reap the fruits of Hyperautomation. The data was collected from different secondary sources from 1-4-2020 to 31-7-2021. The rationale of this conceptual manuscript is to explain the definitions, concepts, technologies and models behind Hyperautomation. This study also emphasis in-depth benefits of hyper automation specifically in Banking & Finance sector. Moreover, the study also presents some of the industry test cases