Digital Transformation: Advantages and opportunities of E-CMR in international cargo logistics

• Jose Manuel Ponzoa Casado ^[1] ; Andrés Gómez Funes ^[1] ; Jesús García García-Doncel ^[1]
  1. [1] ESIC
• Localización: ESIC Digital Economy & Innovation Journal, ISSN-e 2792-8721, Vol. 1, Nº. 1, 2021, págs. 84-102
• Idioma: inglés
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• Resumen

  • The aim of this article is to provide, through a review of the existing literature and the analysis of a case study, the implications of the impact of digitalization on the logistics sector. For this purpose, the forced implementation of the basic operational document in international road freight transport: the CMR (Convention relative au contrat de transport international de Marchandise par Route), is taken as the object of study. In the process of implementation in a typical company, the challenges that transport companies have to overcome in order to comply with the mandatory requirements of the CMR and the opportunities that arise when using the e-CMR (electronic CMR) are analyzed. It is concluded that the benefits of e-CMR implementation outweigh the constraints and obstacles: reduction of operating costs and carbon footprint, transparency, safety of dangerous goods and prevention of contagion in pandemic situations. The contribution of the paper is based on the compilation and contribution of new elements for the conceptualization of the term Digital Transformation. The contributions for management and business practice are aimed at improving processes and optimizing costs in the logistics sector