The rapport between public open spaces and public contentment eventually determines the quality of life for people residing in large and dense cities. Good quality open space in urban area is pivotal for well-being of individuals. However, there is a huge gap between envisioned design of public open spaces and satisfaction level of users. Therefore, this paper aims to understand and investigate ways in which users of all age groups and genders perceive public open spaces taking five parameters like access and linkages; safety and security; comfort; attractiveness. The methodology follows convergent approach which includes mixed research methods using qualitative and quantitative analysis. Research focuses on city and community level parks of Amritsar city. Results of study can help in providing better planning and designing of open spaces in terms of infrastructure as per the preferences of varied users.
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