Pet attachment, experiential satisfaction and experiential loyalty in medicaltourism for pets
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Wu, Hung-Che ; Chang, Ya-Yuan [1]
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[1] Ming Chuan University
Ming Chuan University
Taoyuan District, Taiwán
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- Localización: Tourism recreation research, ISSN 0250-8281, Vol. 48, Nº. 2, 2023, págs. 159-172
- Idioma: inglés
- Texto completo no disponible (Saber más ...)
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Resumen
This study aims to examine the relationships between the dimensions of pet attachment,experiential satisfaction and the dimensions of experiential loyalty. The data used in this studywere based on a convenience sample of 425 owners who had an act of travel of bringing theirpets from their home country to France for medical treatment in one of the largest and mostdiverse small animal referral hospitals in France, indicating that the proposed modelfitted thedata. The results indicate (a) positive effects of pet identity, pet dependence, pet social bondingand experiential involvement on experiential satisfaction; and (b) a positive effect of experientialsatisfaction on experiential commitment, experiential trust and experiential word-of-mouth,respectively.
